As we continue to measured reopening Nail Salons, it’s critical we provide evidence-based guidance to businesses so they can keep their employees and customers safe. It was important before to have medical-grade sterilization and now it's essential.
We have gone as far as certifying one of our team members, which has undertaken training for infection prevention and control in professional beauty salons and spas to properly carry out disinfection practices that keep clients and staff from germs and infection. The products are odor-free, non-irritating and environmentally-friendly making them safer for users and the planet.
Business Process Adaptations
Limit the number of customers to 50% of fire code capacity, and practice strict social distancing between customers
Services will be offered by appointment only; no walk-ins
Make appropriate physical modifications to accommodate social distancing. Workstations should be at least 6 feet apart, with additional measures taken as necessary to ensure that all people stay 6 feet apart at all times except for the staff providing a service to their client; physical barriers to be used where necessary
Prohibit use of waiting areas (e.g., could adopt such practices as notifying customers by call or text message) or serenity lounges; limit use of other common areas by multiple people at one time (e.g., elevators, breakrooms, etc.)
Ensure thorough workstation and equipment disinfection after each customer (i.e. sanitize all equipment, instruments, capes, smocks, linens, chairs and work area); alternatively, utilize single-use or disposable items
Implement enhanced sanitization of commonly touched surfaces and equipment (i.e., at least every two hours and when visibly soiled), using CDC recommended sanitizers and disinfecting protocols
Discard any single-use tools (e.g., files, buffers, neck strips) immediately after use
Daily deep cleaning and sanitization to be completed for high-touch areas (tanning beds, massage tables, salon chairs, etc.)
Use appropriate temperatures for washers and dryers to ensure thorough sanitization of towels, linens, etc.
Do not allow non-customer companions to accompany customer during a service
Do not allow group or communal settings for close contact personal services (e.g., couples’ massages, salt rooms, saunas, pools)
Consumer Protection
Services that require removing face coverings (e.g., beard shaving/trimming, facials, etc.) are not permitted in Phase 1
Do not offer any self-serve food or beverages. Temporarily close water fountains. Encourage users to provide their own water
Prohibit congregating in break rooms, check-in counters
Customers should wear a cloth face covering at all times while in the premises (not N-95 or medical masks, which should be reserved for healthcare workers) and as recommended by the CDC and executive order of the governor. Use other personal protection items as recommended by the CDC
For massage, prone positions could be uncomfortable or dangerous for clients who are wearing face coverings. Accordingly, massage professionals may consider other appropriate precautions such as draping a client’s head and face cradle cover with a thin cotton pillowcase. Otherwise, a face covering should be worn during portions of treatment in which the client is not prone or facedown
Screen customers for illness upon their entry into the premises
Employee Protection
Screen and temperature-check all employees reporting to work for COVID-19 symptoms
Employees should increase hygiene practices—wash hands more frequently, avoid touching face, practice good respiratory etiquette when coughing or sneezing. Change any protective garments on a regular basis and sanitize reusable garments such as aprons or smocks at least once per day.
Employees should wear a cloth face covering (not N-95 or medical masks, which should be reserved for healthcare workers) and other personal protection items as recommended by the CDC; if masks become wet or visibly dirty, the mask should be replaced
All employees should wash hands between serving each customer, and more frequently as necessary. If appropriate for the service provided, gloves are recommended and should be discarded after each customer. The use of gloves should not be considered a replacement for frequent handwashing
Perform regular disinfection of high-touch surface areas (e.g., door handles, counter space, light switches, tools and instruments) at least every two hours and when visibly dirty